Longs Automotive

To keep your vehicle running properly at all times, I offer a number of services in the local area. I have many years of experience performing everything from oil changes to a complete engine overhaul.

I use high-tech diagnostic equipment to guarantee your vehicle is repaired and/or serviced correctly the first time around. I use only the highest quality replacement parts, filters, fluids and components when it comes to your automobile.

Our services include:

General Services
Car & Truck Care
Undercar Services
Engine & Transmission
Engine Maintenance
Transmission Services
Heating and Cooling Services
Electrical Services
Electronic Services
Miscellaneous Services

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. Newer autos usually run more efficiently than models of years past. However when it comes to repairs, some things stay the same and some things change.

Take action today before having your vehicle serviced or repaired.

Read the owner's manual to learn about the vehicle's systems and components.

Follow the recommended service schedules.

Keep a log of all repairs and service.

When you think about it, you know your automobile better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals. Save money and maintain it.

Take the time to inspect your vehicle frequently and make notes for your records.

Check for:

Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.

Changes in acceleration, engine performance, gas mileage, fluid levels.

Worn tires, belts, hoses.

Problems in handling, braking, steering, vibrations.

Note when the problems occur. Write down if the issues are constant or periodic.

Ask Yourself these questions

Do the problems happen when the vehicle is cold or after the engine has warmed up?

How is my auto running at all speeds?

Am I noticing any changes only under acceleration?

Are there any performace problems during braking?

How are things performing when shifting?

When did the problem first start?

Once you contact me on the phone or in person tell me about your findings.

Be prepared to describe the symptoms.

Carry a written list of the problems that you noted so that we can help you.

Resist the temptation to suggest a specific course of repair. Just as you would with your doctor, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy for your problem.

It is very important to get your auto repair problem fixed as soon as possible.

Do Not Delay!!!

Stay involved. . . Ask questions.

Ask as many questions as needed to fully understand what needs to be repaired or maintained. Ask for a simple explanation if needed to help you understand everything.

Be patient with the technician to make an accurate diagnosis of the problem. You may ask to be called and updated on the findings, the course of action, and the costs before work begins. This is always a good rule of thumb.

Before you leave your auto to be repaired, be sure you understand all of the policies regarding labor rates, guarantees, and acceptable methods of payment. This is very important. Be clear and concise for yourself.

Leave a telephone number where you can be reached and a good time to call.

(734) 487-9800
1525 Ecorse Rd, Ypsilanti, MI, 48198, United States
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